The Revolutionary Open Concept Lifestyle Store for Pets

Malaysia is a humid country, for best practice hygiene routine ~ dogs should do Basic Groom once a week or at least once every 10 days to ensure their skin, ears & nails are well taken care and look the best with proper bath & fluff technique for their skin to be cleaned & coat brushed to avoid matts. The ultimate goal with proper hygiene routine, can reduce any possible causes of skin irritation caused by environmental hygiene issue.

Full Grooming only required once every 1 – 2 months depend on pet’s breed, style & their coat type. Do bring along a sample style photo to discuss with our groomer for your pet’s preferred style.

Our store opening hour is 10am – 7pm. Closed on every Tuesday.

Our store is only open at 10am and the last pick-up time is 7pm. You must pick them up before 7pm as there will be nobody in the store after 7pm.

We will let know the grooming price and also the estimated time that the grooming session will end when you check in your pet.

Do ensure to pick up your pet within 1 hour once we inform you that your pet is ready to be picked up. Late pick-up will be charged as Day Care service.

Yes, you may send in your dog for day care or “pet parking” service anytime between 10am – 6pm. Please make an appointment online, Whatsapp or call us before sending them over to ensure we have the capacity to accept them. Do ensure to pick them up before 7pm.

You are strongly encouraged to make an appointment online to avoid disappointment as we have limited slots allocation.However, walk-in is accepted subject to availability.

No. We do not have pet boarding service.

For first time customers, we will evaluate your dog’s temperament before accepting them. For Day Care service, our staff will evaluate them to ensure they can get along well with our staff and other dogs in the store. We may not be able to accept your dog is there are signs below:

1. Aggression to humans or other dogs
2. Infested with parasites such as fleas, ticks, mites, mange etc…
3. Uncontrollable hyperactive behavior towards human or other dogs
4. Unvaccinated dogs or senior dogs above 10 years old
5. Severe health issues such as blind, deaf, paralysed, etc…

Yes, they will be able to roam free entire play area and we will allocate nap time for the to take some rest in the middle of the day

Each dog has different sensitivity towards new food hence please bring along their food and let us know the timing to feed them if you wish us to feed them during day care.

Yes, you may contact us at 012-9059918 to make an appointment as alternative

Yes, you may call or Whatsapp us at 012-9059918 to make the changes

Grooming service is applicable for all dogs of all sizes. However, day care service only applicable for small to medium size dogs as we want to provide best experience to all furkids and our store do not have enough capacity for large breed dogs to roam freely.

Grooming price is depend on pet’s size & coat type. Please refer below price list for your reference. Groomer will evaluation & confirm the grooming price before start the process to ensure no extra charge. If you are not agreeable with the price, full deposit will be refunded.